Contact
Book a diagnostic
Ring (425) 585-2373 at any hour, or choose a slot on the booking page yourself. Either way you are given the first opening on the calendar, not a promise about when it will be.
- Visits
- 8:00 am – 8:00 pm, seven days, anywhere in Redmond
- Phone
- Picked up 24/7
- Service call
- $89, deducted from a repair you approve
- Coverage
- Downtown Redmond · Education Hill · Overlake · Redmond Ridge · Idylwood · North Redmond
What to have ready
- 01 Model and serial number. The use-and-care guide for your Viking shows where its rating plate is; a photo of the plate is the quickest way to send it.
- 02 What it does, in plain words. “Glows but never lights” and “lights, then quits” send the technician to different parts.
- 03 When it started. A fault that arrived overnight and one that crept up over weeks seldom have the same cause.
- 04 The code, if there is one. Snap the display before it clears. The codes and readings reference says what it means on your control.
No code, just a complaint? The symptom checker lists the usual suspects by appliance.
Reviews · Redmond
What Redmond customers report back
4.9 / 51,586 reviews
Compressor ran constantly and the cabinet never quite got cold. The condenser coil behind the grille was packed with dust and dog hair. Cleaned it, checked the fan, cycling went normal again.
Fiona T.Downtown Redmond
Door latch stopped catching so the cycle never began. He replaced the latch switch and adjusted the custom panel, which had drifted out of square. No more slamming the thing twice.
Quinn A.Overlake
Middle burner knob spun without changing the flame. The valve stem had stripped. He had the part on the van and swapped it in twenty minutes.
Tariq M.Education Hill