Redmond, WA · Viking
Range Repair
Sealed-burner, griddle and dual-fuel range diagnostics for Viking pro-style ranges across Redmond.
What we get called out for
- Burner clicks continuously but never lights
- Simmer burner will not hold a low flame and keeps dropping out
- Griddle plate runs hot on one end and cold on the other
- Orange, lazy flame with soot marks on the pan bottoms
What the reading usually says
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Burner clicks and clicks but will not light
ReadingSpark present, no flame
Almost always a fouled burner cap seat or a spark module stuck in continuous re-ignition. The gas valve itself is rarely the fault.
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Simmer burner drops out below medium
ReadingFlame collapses under 3,000 BTU
A partially blocked simmer orifice or a weak thermocouple signal letting the safety valve close. Cleanable more often than not.
Before you call
Have the model and serial number ready — on Viking equipment they are on a plate behind the door, under the control panel or along the inside of the cabinet frame. With the model in hand we can usually tell you on the phone whether the likely part is on the van or has to be ordered, which decides whether this is a one-visit job.
It also helps to know how long the symptom has been building. A fault that appeared overnight and one that has been creeping for a month rarely have the same cause, even when they look identical from the front.
Reviews · Redmond
What Redmond customers report back
4.9 / 51,530 reviews
Middle burner knob spun without changing the flame. The valve stem had stripped. He had the part on the van and swapped it in twenty minutes.
Tariq M.Education Hill
Front left burner clicked nonstop and never caught. Another shop had already quoted us for a new gas valve, sight unseen. He found a cracked spark electrode instead, replaced it, cleaned the cap seat, and left it lighting first time.
Annette K.Downtown Redmond
Faint smell of gas near the back of the cooktop. He pressure tested the manifold, found a weeping fitting behind the kick panel and replaced it that afternoon. Glad it was caught early.
Rina H.Downtown Redmond
Next step
Tell us the model and what it is doing
Two minutes on the phone usually narrows a Viking fault to one or two parts before anyone is dispatched to Redmond. No charge for the conversation — the $89 service call starts when a technician is at your door, and comes off the bill if you approve the repair.